Common questions
Frequently asked questions
Clear answers about our languages, your documents, confidentiality and the limits of our role.
Which languages do you support?
We translate between English and Arabic, working with Modern Standard Arabic and, where helpful, regional dialects.
Is my information kept confidential?
Documents and conversations are handled privately and only shared as needed to provide the service you requested.
How long does turnaround take?
Timescales depend on document length and complexity. We confirm an estimate with you before work begins.
Which appointments can you attend?
We interpret for appointments, phone calls and meetings, subject to availability and a suitable booking in advance.
Can you complete forms for me?
We explain each question and what it asks for. The answers must be your own, true and complete.
Do you provide legal advice?
No. Wafiya offers language and administrative support, not regulated legal advice or representation. We do not promise any application outcome.
Still have a question?
If your question is not answered here, reach out through our contact form and we will respond as soon as we can.